PRIVACY POLICY
1. Data Controller
SANLUI Real Estate
Via Cavour, 39100 Bolzano (BZ), Italy
Tel.: +39 0471 177 5533
E-mail: info@sanlui.immo
Legal representative: Sandro Hofer
2. Data Processor
The website is technically managed by onOffice GmbH, Charlottenburger Allee 5, 52068 Aachen (Germany), acting as an external data processor pursuant to Art. 28 GDPR.
3. Data processed
The following personal data may be collected during website navigation:
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Contact data (name, surname, e-mail, phone number, message) provided via contact forms.
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Browsing data (IP address, browser type, access time, visited pages).
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Newsletter data, if the user subscribes.
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Cookies and tracking tools (Google Analytics, Meta Pixel) for statistical and marketing purposes.
4. Purpose and legal basis of processing
| Purpose | Legal basis | Retention period |
|---|---|---|
| Managing contact requests | Execution of pre-contractual measures (Art. 6.1.b GDPR) | 12 months |
| Sending newsletters and commercial information | Consent of the data subject (Art. 6.1.a GDPR) | Until withdrawal |
| Statistical analysis (Google Analytics) | Legitimate interest of the controller (Art. 6.1.f GDPR) | 26 months |
| Remarketing and advertising (Meta Pixel) | Consent of the data subject (Art. 6.1.a GDPR) | Until withdrawal |
| Website security and maintenance | Legitimate interest of the controller (Art. 6.1.f GDPR) | For the time necessary to ensure security |
5. Processing methods
Data are processed manually and electronically in accordance with the principles of lawfulness, fairness, transparency, and data minimization.
Data are stored on servers located within the European Union.
6. Data disclosure and transfer
Data may be shared with:
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IT service providers (onOffice GmbH),
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newsletter platforms or e-mail marketing providers,
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marketing platforms (Google, Meta),
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consultants and collaborators authorized to process data.
No data transfer outside the EU is foreseen.
7. Cookies and tracking tools
This website uses technical and profiling cookies.
For detailed information, please refer to the Cookie Policy.
Tracking tools include:
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Google Analytics (anonymous browsing statistics)
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Meta Pixel (conversion measurement and Facebook/Instagram remarketing)
Users can change cookie preferences anytime via the cookie banner or browser settings.
8. Rights of the data subject
Users can exercise their rights under Articles 15–22 of the GDPR, including:
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access, rectification, or deletion of their data;
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restriction or objection to processing;
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withdrawal of consent;
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data portability.
Requests should be sent to info@sanlui.immo.
9. Right to lodge a complaint
The data subject may lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) if they believe that processing violates applicable law.
10. Nature of data provision
Providing data through the contact forms is optional, but necessary to receive a reply or newsletter communications.
Without consent, SANLUI cannot provide the requested services.
11. Updates
This policy may be updated periodically.
Last update: November 2025.
Optimised image delivery
The tool ‘cloudimage.io’ from Scaleflex SAS is used for optimised image delivery. Scaleflex SAS processes the IP addresses of website visitors and the images you use for your homepage.Information about the provider:Scaleflex SASStationF55 Boulevard Vincent Auriol75013 Paris, Franceregistered under R.C.S 835 053 026